Our
Apparel is an independently run company that creates and sells clothing.
This policy was made in light of the requirements set out by the General Data
Protection Regulations (GDPR) 2018 in order to explain our data processing practices.
It explains the basis on which we will process any personal data we collect
from you, or that you provide to us.
Topics:
- Who do we collect data from?
- What information do we
collect about you?
- How will we use the
information about you?
- Who has access to the
information we hold about you?
- Marketing
- Access to your information
and correction
- Cookies
- Other websites
- Changes to our privacy
policy
- Security precautions
- How to contact us
Who do we collect data from?
We
collect and process data from anyone that purchases any item from www.ourapparel.co.uk. We also collect data on those that we have worked with on a
promotional basis and any stockists.
The
information collected when you browse our website is called cookies. Please
view the ‘cookies’ section within this Privacy Policy for more information on
this. We also collect information when you voluntarily complete customer
surveys, provide feedback and participate in competitions.
What information do we collect about you?
When purchasing
an item, we collect and process first name, last name, postal address and email
address under the lawful processing of contract. We also collect and process
telephone number under the lawful processing of legitimate interest.
When
working with us on a promotional basis, we will collect and process first name,
last name and postal address under the lawful processing of contract. We also
collect email address and telephone number under the lawful basis of legitimate
interest.
When
working with us as a stockist, we will collect and process business name and
postal address under the lawful processing of contract. We also collect and
process email address and telephone number under the lawful processing of
legitimate interest.
When
completing any survey, we collect your feedback under lawful processing of
legitimate interest. If you win a competition, we will collect first name, last
name and address under lawful processing of contract.
How will we use the information about you?
The
information collected when you purchase an item is required to allow us to post
the item to you. The data will be used to purchase postage, ship the item,
confirm the sale has completed, update you with tracking information and
contact you if there are any problems with your order.
The
information collected when working with us on a promotional basis is required
to keep track of how many sales you have made and deliver your items to you.
The data will be used to purchase postage, ship any items, stay in touch
regarding how many sales you have made and to update you with tracking
information.
The information collected when working with us as a stockist is required to
allow us to post the item to you. The data will be used to ship the item, monitor
how much stock has been shipped to you, confirm the sale has completed and
contact you if there are any problems with your order.
The
information collected when you complete a survey will be used to monitor how we
can change our website or products to meet demand. If you have won a
competition, the information will be used to ship the item, update you with
tracking information and contact you if there are any problems with your order.
If you
have placed an order with us, we have worked with you on a promotional basis or
we have worked with you as a stockist, the contractual data we collect will be
saved for a period of seven years to support our financial accounts. All other
data held under legitimate interest will be held for a period of two years.
We may
occasionally contact you via email, telephone, text and/or post about our other
products and services we think may be of interest to you. You will have the
option to opt-in to these when you initially provide data to us or when we
collect data from you, and can opt out/update your preferences at any time.
We use
information collected from the website to get an idea of best performing web
pages.
You can
update your preferences or request for your data to be removed at any time by
contacting Our Apparel’s Data Protection Officer at the following address:
Emma Oliver
47 Peppermint Road,
Hitchin,
Hertfordshire,
SG5 1RY
thisisourapparel@gmail.com
Who has access to your information?
We will
not sell or rent your information to third parties. We will also not share your
information with third parties for marketing purposes.
Our
Apparel’s webstore is hosted on BigCartel. Your data is only viewable by Our
Apparel and BigCartel and will not be passed on to any further third parties
except where legally necessary.
Marketing
We may
occasionally send you relevant information about our products and services
which we believe would be of interest to you. We will not send any marketing
material on behalf of third parties, and will only send you marketing if you
have opted-in to receiving it.
You have the right to opt out of receiving these messages at any time by
following the instructions on your marketing communication, by emailing us on thisisourapparel@gmail.com or by contacting the
Data Protection Officer on the aforementioned details.
Access to your information and correction
You have
the right to request a copy of the information that we hold about you. If you
would like a copy of some or all of your personal information, please email or
write to Our Apparel’s Data Controller.
Please be aware we do require an identification process before sending out any
information. We will supply the data within one month.
We want to make sure that your personal information is accurate and up to date.
You may also get in contact to ask us to correct or remove information you
think is inaccurate, or to update your communication preferences. You may do
this by, writing to us on the above address or email thisisourapparel@gmail.com.
You have the right to complain to the Information Commissioner’s Office (ICO)
if you believe there is a problem with the way we are handling your
information.
Cookies
The Our
Apparel website uses cookies to gather certain information about you. Cookies
are pieces of information placed on your computer to allow websites to
recognise you when you visit. It collects information about your browsing
actions and visitor behaviour information but does not identify you as an
individual.
We use the information gathered from cookies to get an idea of what elements of
the website are best performing and what could be improved.
For further information about cookies, please visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you
how to remove cookies from your browser. However in a few cases, some of our
website features may not function as a result.
Changes to our privacy policy
We keep
our privacy policy under regular review and we will place any updates on this
page. This privacy policy was last updated on 21 May 2018, in-line with GDPR.
Security precautions
We are
committed to ensuring the protection of your personal information. Any payment
transactions made will be encrypted and protected using SSL technology.
The transmission of non-sensitive details (such as your email address) made via
the internet is not guaranteed 100% secure, except where you see the green
padlock in the address bar. Although we will do our best to protect your
personal data, we cannot guarantee the security of any data transmitted to our
site (unless you see the aforementioned padlock icon); any transmission will be
at your own risk. Once we receive your information, we make our best effort to
ensure its security on our systems. Where we have given (or where you have
chosen) a password which enables you to access certain parts of our websites,
you are responsible for keeping this password confidential.
How to contact us
Please
contact us if you have any questions about this privacy policy or information
we hold about you, please contact the Data Protection Officer.